Nila, my one year old Pit Bull attended the board and train at Wagsworth Manor. Prior to going to Wagsworth for training, Nila was a much loved and spoiled puppy who was in control and out of control at the same time. As she got older and smarter and stronger it became apparent that I had lost control. During the July 4th, 5-day weekend, Gretchen worked with Nila on behaviors such as jumping on people and furniture, talking (barking) when she wanted attention or something she wasn’t getting, and most important learning that I was the alpha in this relationship. On the day that I picked up Nila at Wagsworth, everyone was telling me she was a completely different dog. Gretchen worked with me for about an hour showing me how to keep up the training and techniques that she used with Nila during her stay. Nila’s behavior is drastically improved and everything that I had wanted to achieve during this round of training has been accomplished. Friends and family can’t believe the change. Nila is still the loving, cuddly, playful dog, but it is much more manageable and enjoyable. It is evident that with some professional help from Gretchen and Wagsworth, a willing owner and a smart Pit Bull can be one happy family. We still have some things to work on and I look forward to continuing our training with Gretchen.
Amanda D.
7/12/2010
Dear Emily - Last week you took on the impossible task of shaving my 14-year-old Maine Coon Cat, Moo2. I cannot tell you how awesome he looks, acts and personally feels since his lion cut. You are truly amazing how gentle, knowledgeable and professional you treated our cat and us. I was stunned how much it took to "mow" thru his hair, not only once but you did it twice to get a close shave and since I personally sat beside you while it was being done. Moo2 slept with us the first few nights after - something he hasn't done in years. He is completely energized, happy and feeling totally different since he feels good and looks adorable! I was hesitant to show him a mirror at first since he was so proud of his "mane"- however, he loves his new look. Thank you for taking such great care of him during his stay, assuring us that it was the best thing for him and helping us along the way with the proper combs to continue his new look. We just bought the longer metal comb you suggested and Moo2 has already started cleaning his "boots" on his legs. His new name is "Baby UGGS" - although I don't think he is amused!
Sincerely,The Diamond Family
7/7/2010
Dear Deedee, Barbie & everyone at Wags - You made Bubba's birthday amazing. The cake was beautiful and the day was perfect. We cannot thank the staff at Wags enough. You are all such a big part of our little family. Thank you for all that you do for all of us and for taking such good care of our baby. You guys can really throw a party.
Love & Gratitude, Bubba's Mom and Dad
6/11/2010
Dear Wagsworth Staff - Thank you for taking excellent care of us on our first stay at Wagsworth. We truly appreciate it! A special thank you to Ashley our caregiver! Many thanks for the email report and details on the report card!
Warm regards, Chloe & Colin F.
6/7/2010
Dear Wagsworth Staff & Caregivers - Thank you so much for the wonderful care you provided for our furry family of canines and felines. We were amazed at the affection the dogs showed toward Ashely and vice-versa. We will certainly bring the "clan" to visit again on our next vacation. The cats looked wonderful after their grooming treatment! We've never seen them look so healthy. Thanks again for all the "TLC" you gave to our kids.
Many Thanks, Andrea H. & Nancy S.
6/1/2010
Dear Ashley - Just a note of special thanks for taking such good care of our baby "Brody". It was such a relief to us while on vacation to know that you were taking such good care of him! He was his usual happy self when we brought him home too! We wanted to say a personal goodbye and thanks but you weren't around when he was picked up. Hopefully we'll stop to see you or return again some time! PS: We'll be back for Stay n' Play May 8th and grooming at noon. Hope to see you!
Love & Thanks, Regina, Ennio, Jacki, Laura & Brody
5/7/2010
Thank you so much for taking such great care of Bella, Zeus and Kiah. There is no doubt that they had a wonderful time, it is evident in their behavior. I know they will miss playing with their new friends. We will surely be back in the future.
Thanks again, The Anderson Family
3/3/2010
I brought my dog Ollie in on Friday for a grooming and was so impressed by your staff. First, Ollie received a fantastic cut but also the customer service was amazing. Casey informed me that Ollie was nervous and that she noticed blood in his stool. She then proceeded to suggest that I pick him up while she calls my vet for an appointment. This is amazing service. To top it off, she followed up the next day and asked how he was (which I still owe her a phone call back). As for Ollie, the vet informed me that he is has a bout of anxiety and is stressed. There has been some changes in the household and he is feeling it. So sad!
Needless to say, I have already passed the word on to my friends who are dog owners and will continue to recommend your facility. I did before but now I have 1st hand experience.
Thanks, Tami
1/11/2010
We just wanted to extend our thanks and appreciation to the entire staff - especially Barbie - for taking care of "our boys". We had such heavy hearts when we learned that we would have to board them for the first time in their lives recently. Little did we know that they'd be staying at their very first doggy resort! We were nervous at first, but quickly put at ease after our tour, any many questions being answered by your patient and understanding staff. Michelob & Diesel can sure be a handful - noisy, energetic, jumpy, loud, etc.! But they seemed to have had a great time. We hope that you enjoyed them and all the love and kisses they have to give! We can't wait to return! Thanks again.
Jen F., Michelob & Diesel
10/29/2009
Just wanted to send you a quick note about how pleased we are with your trainer, Gretchen. We were working with another trainer previously and while we were having some progress, the progress we are having with Gretchen’s techniques is astoundingly different. Gretchen is friendly, personable, passionate and professional in the classroom. She makes time to work with the group as a whole and to address individual dog needs. She’s fun to be around and works with all the personalities (dog and human) in the room. In short, she is a breath of fresh air and we are super impressed with her. Thanks.
Karen L.
10/28/2009
Rob and I both want to thank you for all the wonderful care Bailey receives when he visits! We have used grooming, swimming, daycare, and most recently taking agility classes and have been totally impressed with all these services! We feel totally confident when we drop him off that he will receive the best care and he loves to come.
Doreen & Rob C.
10/5/2009
To everyone at Wagsworth - Just wanted to thank you all for the excellent care Chief receives when he is there to play or board.
Recently you went the extra mile for us by taking Chief in on sudden notice due to a death in our family. It has been a relief knowing that Chief is safe and happy in our absence. I can't thank you enough.
Rebecca C.
9/9/2009
I am writing to let you know how much my dogs (Casey and Paddy) and I enjoyed visiting you this weekend. We came to the one-hour Group Swim on Saturday and Sunday because I wanted them to have more confidence in their swimming skills. Your instructor, Zac, did an excellent job with them and they really responded to the care and positive reinforcement that he used in their training. The overall experience that we had this weekend with all of the employees at Wagsworth will only make us more comfortable with leaving Casey and Paddy in their care the next time that my husband and I leave them at Wagsworth!
Cyndy B.
8/10/2009
A co-worker recommended Wagsworth when I mentioned I was looking for someplace to board my dog Daisy during some summer trips. She cautioned me that Wagsworth wasn't your average facility, and asked if Daisy was used to being "pampered." Curious, I immediately pulled up the website and was thrilled to see so many great service offerings. I called that day to reserve a spot for Daisy for a 3 night stay in June, and an 8 night stay in July.
When I arrived to drop Daisy off, I was pleased to see a clean, bright, and welcoming lobby. I booked Daisy for group play for her whole stay. The staff was friendly and professional: they asked about Daisy's immunizations and gave me a schedule of her daily activities, which I found really handy. When I came to pick Daisy up a few days later, she bounded down the hall toward me, clean and happy.
A few weeks later, when I pulled into the parking lot to drop her off for the 4th of July, she saw the building out the window, and wagged her tail furiously - clearly excited that she was returning to a place where she'd had so much fun. What I like most about Wagsworth is the peace of mind I get while I'm away - I know she's in the care of competent and caring professionals, people who own dogs themselves and are committed to providing a stress free and fun place. I know that when Daisy's there, she's certainly treated like one of "the furry elite."
Alicia H.
8/2/2009
My dog Daisy and I started obedience training with Gretchen after I read about it on the website. I thought that since Daisy is a rescue, she'd benefit from what the class had to offer. Although she's sweet and trusting, Daisy has a tendency to become overly excited in a communal environment. In those situations, it's hard for her to pay attention and remain appropriately calm. So I was looking for the class to help me with those issues, in addition to whatever else Gretchen thought we'd benefit from.
I have to say that I've been overwhelmingly pleased with Daisy's progress as a result of working with Gretchen over the course of 5 weeks. She can now sit, stay, and settle on (wordless!) command, and is steadily improving when it comes to paying attention to me when surrounded by the distraction of other dogs and people. I've had to work with Daisy on a consistent basis to make sure she retains what we learn in class, but that's only brought us closer and strengthened the bond that makes me love her so much.
Even when class was over, there were several weeks when Gretchen would take Daisy and me aside to ask about our progress. When she noticed Daisy pulling on leash, she suggested ways to correct that. She also helped me understand why Daisy tends to get so excited. It was so neat to understand how my dog was thinking, and how much depended on her history as a shelter dog.
I'd recommend Gretchen's class to anyone. It's been a rewarding experience on many levels for both Daisy and me.
Alicia H.
8/2/2009
Hi - Just wanted to thank you all (a little late) for the wonderful care you gave "my boys", Buddy and Jack for the 15 days they were with you earlier this month. They came home happy and content and obviously well cared for. It's always a little gut-wrenching when you leave your animals to be cared for outside of their family, but sometimes we have to do it and hope for the best. I think they got the best! I've told just about everyone I know that has an animal about you and hope they will think of you when it comes time for them to board their friends too. I feel a little more free to go away now that I have such a great place to have them cared for. Jack (the fussy little eater that he is....) wants to especially thank you for going out and getting him a steak sandwich so he would eat his dinner! That was so extraordinarily nice of the staff to do that for him. Again, thank you for sending home happy and content dogs, it means a lot to me.
Sincerely, Karen D.
7/30/2009
A special thanks to Nicki and thanks to all who made our first trip to Wagsworth Manor so pleasant. Pearl (black & white Newfoundland) knew she was beautiful when we came to get her after her day of beauty. She has never looked so good and the kids couldn't stop petting her. They said she felt so soft, like a teddy bear. You have our business forever and we will spread the word.
Cathy M.
7/28/2009
Our sweet baby, our German Shepherd Jesse, has bad knees and surgery was recommended by a local vet. We later learned that swimming for exercise could help her heal without surgery. We have been swimming her at Wagsworth Manor for over a year and her leg has become stronger than we ever expected and we have successfully avoided surgery. Yeah! Wagsworth pool is a heated, salt water pool and is immaculately clean. Actually, the entire facility is cleaner than most human resorts! The grounds are gorgeous and BEST OF ALL it is evident the caregivers and other employees truly love the animals. We love going to Wagsworth and have recommended it to friends and family several times and no one has ever been disappointed. Thanks Wagsworth Manor for being a bark above the rest!
Cristy and Rich
5/17/2009
To everyone at Wagsworth Manor...Thank you all so much for being here. We cannot tell you how wonderful it is to have such a happy, fun and nurturing place to bring our furry friends. We've quite the gang - sometimes it's our 3 goldens, sometimes it's adding our bird and hamsters. You always make room, and most importantly, make our beloved pets feel safe, loved and happy! They barely know we're gone! If you knew how attached they are to us, you will begin to understand how remarkable a feat that is! Thank you again!
The Robinsons
4/04/2009
We just wanted to say thank you so much for taking such wonderful care of our "babies" while we were gone on vacation. The attention and love and the quality of care they received at Wagsworth was exactly what we were looking for - a home away from home! Thanks again!
Marla, Bryan and the girls
4/03/2009
Wagsworth Manor is simply amazing! Our pup, Jack, has separation anxiety so it's difficult for my husband and me to leave him when we go away. We worry about him. I had heard great things about Wagsworth so we decided we'd try it for a short stay over the Christmas holiday. We could tell he was going to have a great time with his new friends when we dropped him off. When we returned he was so happy, and he was very well taken care of. It was no question that he would board with them again while we vacationed in Disney.
We have always enjoyed receiving the report cards after his stay, but this time we wanted to see how much fun he was having on his "vacation". We decided to purchase the video package since we were going to be away for a week. Oh my goodness, Jack had a blast! He was smiling and running around in the snow! We saw that he's also quite the tennis ball hog, which my husband, the soccer coach says, "It's all about possession." Go Jack! Thank you, Wagsworth, for the work you do. Jack gets so excited whenever we pull up to your resort to stay there for a few days! We know, and he knows, he'll be well cared for! We'll be back again as soon as we go on another vacation.
Jennifer M.
3/18/2009
Hello! I brought my dog (Wick - Cairn Terrier) to your establishment earlier this week for a half day of camp and then a grooming appointment with Nicki. I just want to say that I was VERY happy with the quality of care and service that I received. Nicki did a great job grooming him and he seemed to thoroughly enjoy his day of play. At least I think he did because he was zonked out as soon as we got in the car! We will defintiely be returning in the future and keep up the good work! Thank you.
Betsy H.
2/25/2009
To all our friends at Wagsworth Manor - Thank you so much for taking such good care of us! We love you!
Love, Chanel, Coco & Kathleen
2/1/2009
Homer stayed at Wagsworth Manor Pet Resort from 10/29 to 11/3, for the first time, recommended by a friend who lives locally, and I have to say he returned home SO HAPPY and relaxed that I would never hesitate to have him check in again.
In the past, he had only been to a highly recommended kennel, two times, however, upon return, he was extremely agitated, depressed, neurotic. This time, when he came home, he was so "normal", which is difficult for a rescue dog, even though we have been together 3- and-a-half years.
I want to thank the staff at this time of Thanksgiving, for making Homer of My Heart very happy while I was on vacation.
Homer's mom
1/20/2009
I have never seen my dogs more excited than when we pull up to Wagsworth. I have two labs and they get so excited for group play and swimming. Once we walk into the doors they run and leave me...they could care less that I am leaving and are just so interested on the fun that they have there. At the end of the day when I go to pick them up they are tired from all of the playing and come home to sleep. Wagsworth is a great place and I feel very safe to take my dogs there. I know they are being well taken care of and I would like to thank the staff for being so caring!
Karen M.
11/22/2008
Hi! I'm sorry it took me so long to tell you, but I wanted to let you know how happy I am to have found a place for my dog, Luigi. He stayed at Wagsworth Manor only one night at the end of June, but I can tell he was well taken care of. Everyone there was so friendly. We will be back soon!
Grace
08/23/2008
Its about time that a facility such as Wagsworth Manor is here in Pa! I have 3 dogs and they love this place! Its clean and the staff are very friendly. I would not board my dogs anywhere else. My dogs come home well exercised and happy. I highly recommend Wagsworth Manor if you want the very best for your pet.
bigdogfan
12/26/2007
